Riveon operates in a highly regulated environment where safeguarding Protected Health Information and Personally Identifiable Information is critical. However, their existing print infrastructure was not built to meet modern compliance and efficiency standards.

Key challenges included:

• Limited security features on legacy printers, increasing the risk of unauthorized document access

• Inefficient workflows that slowed down staff and impacted productivity

• Rising printing costs due to lack of control and visibility

• Heavy IT involvement required for manual device management and oversight

As regulatory demands increased, it became clear that a more secure, centralized, and scalable solution was necessary.

To address these challenges, Riveon partnered with R&K Technologies to design and implement a tailored managed print strategy.

The solution included:

• Deployment of HP LaserJet Enterprise multi-function printers

• Integration with MyQ X Enterprise Edition for centralized print management

• Secure pull-printing to protect sensitive documents

• Automated workflows to simplify document handling

• Real-time monitoring and compliance tracking

R&K Technologies led the full implementation, ensuring a smooth transition with minimal disruption to daily operations. The system was designed for ease of use, allowing staff to quickly adopt new processes without extensive training.

Additionally, the compatibility between HP devices and MyQ software enabled a fast rollout, reducing the burden on internal IT teams.

Following implementation, Riveon saw immediate and measurable improvements across multiple areas of the business.

Reduced Costs and Waste

• 25% reduction in overall printing costs within the first three months

• 40% decrease in paper usage

Improved visibility and control over printing activity helped eliminate unnecessary waste and optimize resource usage.

Stronger Security and Compliance

• Enhanced document protection through authentication and encryption

• Improved compliance with healthcare data regulations

• Zero reported security incidents after implementation

Sensitive information is now safeguarded throughout the entire print lifecycle.

Increased Operational Efficiency

• 30% faster scanning processes

• Simplified mobile printing and one-touch scanning for end users

• Faster deployment of new devices

Staff can now complete tasks more efficiently, improving overall workflow performance.

Reduced IT Workload

• 50% less time spent managing print-related issues

Automation and centralized control have freed up IT resources, allowing teams to focus on higher-value initiatives.

While the technology played a critical role in Riveon’s transformation, the success of the implementation was largely driven by the expertise and support of R&K Technologies. Through tailored system configuration, seamless deployment, and responsive local support, R&K ensured the solution aligned with Riveon’s operational needs without disrupting daily workflows. As a result, Riveon now operates in a more secure, efficient, and cost-effective print environment, demonstrating how the right combination of strategic partnership and modern technology can deliver meaningful, long-term impact in highly regulated industries.

Xerox Is Buying Lexmark: Here’s What It Means for Your Printers, Costs, and Support

Xerox and Lexmark are two of the most established names in business printing. Together, they represent a significant portion of the global print market. Their merger is not just a corporate transaction—it’s a turning point for how print services are delivered, priced, and supported.

Consolidation Means Fewer Choices, but Possibly Better Bundles

With both companies under one roof, expect to see:

• Overlapping product lines that could lead to model discontinuations

• Unified firmware and drivers, possibly requiring updates to current hardware

• Changes in support procedures, warranties, and replacement cycles

This could affect everything from how your printers are serviced to which consumables are available in the future.

There May Be Gains for Smart Buyers

On the upside, consolidation might bring:

• New bundled offerings, combining hardware, software, and service

• Streamlined pricing for businesses willing to standardize on a single brand

• Improved access to enterprise-level features, even for smaller businesses

In short: the merger could mean fewer surprises for businesses that prepare early, and more headaches for those who don’t.

R&K Technologies is keeping a close eye on how Xerox plans to integrate Lexmark’s portfolio. We’re here to help you sort through the noise and determine how your fleet could be affected. 

If you’re wondering what steps to take next, now is the time to evaluate your print environment and make informed decisions with expert support.